HOW DO I BOOK?

Book straight through our site or contact us first with your preferred:  date & time;  number of guests;  location (if you have one)

We will contact you asap to confirm availability, finalise details and payment. To confirm the booking, we require a partial payment. The final payment is due a week prior to the picnic. You can also pay in full upfront if you’d like. Once the booking is confirmed, relax and get excited for a beautiful picnic ahead.

HOW DOES THIS WORK EXACTLY?

For outdoor picnics, Luxury Picnics will have the setup ready for you at your chosen location at the discussed date&time. Once you arrive to the location, you’d meet us for a few minutes so we can take a few photos of you if you’d like. We then leave you alone to enjoy your picnic and we come back to pack once the hire time is over. If you’d like to leave earlier, just let us know 30min before wrapping up.

CAN WE RESCHEDULE IF THE WEATHER IS BAD?

In the event of bad weather, you can change to an indoor picnic or if necessary reschedule. You can reschedule to any other available date. We are flexible with rescheduling due to bad weather, however, 1 day notice is preferred.

CAN WE BRING OUR OWN FOOD?

Luxury Picnics work with a few caterers and can arrange a lovely platter for you. However, you are more than welcomed to bring your own food.
BYO drinks. Drink responsibly.

HOW DO I SELECT A LOCATION?

If you don’t have a preferred location in mind, we can help you choose one. If you have a special place in mind, please let us know. We aim to keep all our setup locations within a short walking distance to a carpark so we can easily carry all the equipment to the location. We may not be able to accommodate to your request, but we will do our best. Some of our favourite locations are: •Devonport beach •Cornwall Park •Domain •Hinemoa Park •Mairangi Bay •Point England. All of these places have carparks nearby and easy access to public utilities.

HOW DOES AN INDOOR SETUP WORK?

For indoor picnics, Luxury Picnics will arrive to your house/selected venue prior to the event. Usually, it takes 30min-1hour to set up. If it’s possible, we prefer that there is no audience while we set up. We then leave you alone to enjoy your picnic and we come back to pack once the hire time is over. If you’d like us to come earlier, just let us know 30min before wrapping up.

WHAT IF AN ADDITIONAL GUEST ATTENDS THAT I DIDN’T PAY FOR?

No problems. However, your guest will not have a table sitting and will not have plates/cutlery. We recommend booking your picnic to accommodate all expected guests, but totally get that last-minute changes can happen. 

HOW FAR IN ADVANCE DO I NEED TO BOOK MY LUXURY PICNIC?

We are a one-woman (and sometimes her partner) show, so booking in advance is recommended. However, sometimes we have last minute availability too, so don’t hesitate to check with us! 

CAN I CUSTOMIZE MY LUXURY PICNIC PACKAGE?

Absolutely! We work with many other vendors and can organize catering, feature walls, balloon garlands, music bands, photographers or any other service you’re after!

HOW LONG WILL MY LUXURY PICNIC LAST?

Our sittings are for 3 hours. Extra fee applies for longer sittings. 

WHY DO YOU REQUIRE A BOND?

A bond is charged as security against damage, breakage or loss. You are responsible for all items while they are in your possession.
A bond is required for all DIY packages. We also require a bond for larger group picnics and if you wish to have our picnic setup for the evening/overnight. The bond will be refunded immediately upon full return of all equipment in a state deemed acceptable to us.

HOW DOES DIY WORK?

We are located in Glenfiend, North Shore for pick up and drop off. Your DIY set needs to be picked from us on the day of your event and returned in a tidy condition the next morning before 10am, unless agreed otherwise. We can also arrange a delivery and pick up to your address at extra cost, based on our availability.
For picnics 2-4, a small car with foldable back seats would fit all the equipment. For large picnics you would need a large car with back seats folded and no passengers at the back. The tables we use for larger groups are 1700x600x400 LxWxH. The legs are removable for easier transport. We charge bond on all DIY packages. Bond is to protect us against loss, damage or breakage.